DELIVERY WITHIN BRUNEI / DOMESTIC FULFILLMENT

Delivery will be charged upon checkout nationwide.

Orders would be delivered within 2 workings days for Brunei Muara district and between 2-5 working days for other districts.

Expect delays during festive periods and sales promotion period.

Delivery fee within Brunei Darussalam is waived for purchase above $15.

We do not provide shipping or deliveries outside of Brunei Darussalam. Orders from outside of Brunei Darussalam will be cancelled and refunded without notice.

EXCHANGE

We accept exchanges within 3 working days for all domestic online orders only.

Exchanges are only valid for wrong shipment issues or manufacturer’s defect.

Postage is to be borne by the customer in the event of an exchange.

All items must be returned in original condition, not worn, not washed and not changed in any way. The management of ximivoguebrunei.com reserves the rights to reject any damaged or used items based on our discretion.

We do not accept exchanges for undergarments and stockings due to hygiene purposes.

Returns without proof of purchase will not be entertained. Please contact us at the at contact form here.

Upon returning your item to us, please email info@ximivoguebrunei.com with the following information:

i) Your Name (As per invoice)
ii) Invoice Number / Order ID
iii) Reason for return

We will not entertain exchanges if information provided is not complete or invalid.

The management of ximivoguebrunei.com reserves the rights to reject any returns at our sole discretion shall we find any goods returned in a damaged/altered/used condition.

We do not accept refunds for items which are on clearance or sale.

 REFUND

Please take note that ALL items are not refundable.